In this paper, we present a discrete event simulation model of the Viennese subway network with capacity constraints and time-dependent demand. Demand, passenger transfer and travel times as well as vehicle travel and turning maneuver times are stochastic. Capacity restrictions apply to the number of waiting passengers on a platform and within a vehicle. Passenger generation is a time-dependent Poisson process which uses hourly origin-destination-matrices based on mobile phone data. A statistical analysis of vehicle data revealed that vehicle inter-station travel times are not time- but direction-dependent. The purpose of this model is to support strategic decision making by performing what-if-scenarios to gain managerial insights. Such decisions involve how many vehicles may be needed to achieve certain headways and what are the consequences. There are trade-offs between customer satisfaction (e.g. travel time) and the transportation system provider’s view (e.g. mileage). First results allow for a bottleneck and a sensitivity analysis.